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Privacy Policy
Last Updated: 02-Jan-2025
Little Station (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information in accordance with the Information Technology Act, 2000 and the rules framed under it, including the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, [yourwebsite.com], or use our services.
By using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
1. Definitions
- Personal Information: Any information that can identify an individual, such as name, email address, phone number, etc.
- Sensitive Personal Data or Information (SPDI): Includes passwords, financial information (bank account or payment details), health records, sexual orientation, and biometrics.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Name
- Email Address
- Contact Number
- Shipping and Billing Address
- Payment Information (e.g., credit/debit card details, UPI, etc.)
- Account details (username and password)
2.2 Sensitive Personal Data or Information
We may collect and store SPDI, such as:
- Financial information (e.g., bank account details, payment methods)
- Passwords (stored securely using encryption)
2.3 Non-Personal Information
We may collect non-identifiable data automatically:
- IP address
- Browser type and version
- Device details
- Website usage statistics (e.g., pages visited, time spent)
3. Purpose of Collection and Use of Information
We collect your information for the following purposes:
- To process and deliver your orders.
- To provide customer support and resolve disputes.
- To notify you about updates to our products, services, and policies.
- To improve our website functionality and enhance your user experience.
- To detect and prevent fraud or security breaches.
- To comply with legal and regulatory obligations.
We do not collect SPDI unless it is necessary for providing our services.
4. Disclosure of Information
We do not sell, rent, or trade your personal information to third parties. However, your information may be disclosed to:
- Service Providers: For order fulfillment, payment processing, and delivery services.
- Legal Authorities: If required by law to comply with legal requests or orders.
- Business Transfers: In case of mergers, acquisitions, or restructuring.
5. Reasonable Security Practices
We implement Reasonable Security Practices and Procedures as required under the IT Act, 2000, to safeguard your information:
- Secure servers with encryption protocols (e.g., SSL/TLS).
- Access control to limit data access to authorized personnel.
- Regular audits and monitoring of our systems.
- Storage of SPDI with industry-standard encryption.
6. Your Rights
As per the IT Rules, you have the following rights concerning your personal information:
- Access: Request access to your personal information.
- Correction: Request correction of inaccurate or incomplete information.
- Withdrawal of Consent: Withdraw your consent for specific uses of your information.
- Deletion: Request deletion of your personal information if it is no longer necessary.
To exercise these rights, please contact us at [insert contact email or phone number].
7. Cookies and Tracking
We use cookies and similar technologies to improve your experience. Cookies help us:
- Remember your preferences and settings.
- Analyze website traffic and user behavior.
You can disable cookies in your browser settings, but some features of the website may not function properly.
8. Data Retention
We retain your personal and sensitive information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the data is no longer needed, we securely delete or anonymize it.
9. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.
10. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the “Last Updated” date.
12. Grievance Officer
As per Rule 5(9) of the IT Rules, we have appointed a Grievance Officer to address your concerns regarding the handling of your personal information.
Grievance Officer:
Jitendra Gupta
Email: jitendra@littlestation.in
Phone: +91-9511976901
13. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: customercare@littlestation.in
- Phone: +91-9511976901